hi
this sounds like the device is not responding to our query messages. Could you grab the DCT support bundle from the client and upload it? ideally, can you raise a ticket with support and we will investigate?
cheers
peterB
hi
this sounds like the device is not responding to our query messages. Could you grab the DCT support bundle from the client and upload it? ideally, can you raise a ticket with support and we will investigate?
cheers
peterB