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USB Pass Thru - unreliable

Hi all,

 

I have an issue with regards passing through a 1Tb Western Digital USB3 device to a 2008 R2 VM

 

The 2008 r2 VM is on a standalone host using Essentials licensing

 

I have had the usb device working within the the guest VM but two weeks a go it disappeared from the VM. I asked the customer to physically disconnect and then reconnect device to the ESXi5.1 server (DL380 G8)

 

I could then reconnect the USB device successfully

 

This has happened a second time and asking the customer to do the same has not worked

 

Has anyone else had similar problems, could recommend a solution?

 

I have tried removing/adding the USB Controller

 

many thanks

 

Simon


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